Chameleon
All Systems Operational
Uptime over the past 90 days. View historical uptime.
User profile API ? Operational
90 days ago
100.0 % uptime
Today
JavaScript CDN ? Operational
90 days ago
99.98 % uptime
Today
Sidebar API ? Operational
Data API Operational
Heroku Operational
Transactional emails ? Operational
Mandrill Mandrill Global Operational
AWS ec2-ap-southeast-1 Operational
AWS ec2-us-west-2 Operational
AWS ec2-us-east-1 Operational
AWS ec2-eu-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
End user API (Average response time) ?
Fetching
Sidebar admin API (Average response time) ?
Fetching
Past Incidents
Oct 23, 2020

No incidents reported today.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020
CSS assets not loading on dashboard
Resolved - We believe this incident is resolved. Please ping us at hello@trychameleon.com if you see any apparent CSS issues with https://app.trychameleon.com
Oct 20, 14:13 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 20, 14:04 PDT
Investigating - We have identified our main CSS asset that is not currently loading from the CDN and are investigating to cause -- this incident only affects https://app.trychameleon.com and not and end-user experiences.
Oct 20, 13:54 PDT
Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020
Chameleon Builder crashing upon creating a new Tour
Resolved - The latest Chameleon update has been deployed successfully, and this has resolved the errors that some Chameleon customers were seeing while creating a new Tour. We're monitoring the deployment and our team will be reviewing our deployment process to pinpoint the fault of this failed deployment.

Thank you for your patience as we worked to resolve this issue.
Oct 12, 12:28 PDT
Identified - This issue was caused due to an incomplete code deployment. Our engineers are investigating why the code did not deploy and working on an update to deploy the correct code to our customers.

This issue only affects the Chameleon Builder.
Oct 12, 12:24 PDT
Investigating - We are currently investigating reports of the Chameleon Builder crashing when trying to create a new Tour. If you happen to experience this issue upon the creation of any other Experiences, such as Launchers, Surveys, or Tooltips, please let us know by sending an email to support@trychameleon.com.

Note: We strongly suggest that you avoid creating a new Tour until this issue is resolved, as it might block you from using the Chameleon Builder afterward.
Oct 12, 04:33 PDT
Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

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